Venue Policy

Cyan Bar & Lounge | ABN 74 841 276 234

To ensure a safe, enjoyable and well-managed environment for all guests, the following venue policies apply at all times.

ENTRY & MANAGEMENT RIGHTS

Cyan Bar & Lounge is a licensed venue. Management reserves the right to refuse entry or service, or to remove any patron from the premises at any time, without notice, for any reason deemed appropriate, including intoxication, inappropriate behaviour, or failure to comply with venue policies.

IDENTIFICATION

Valid photo ID may be required upon entry. We operate under RSA (Responsible Service of Alcohol) regulations and strictly adhere to all licensing laws.

MINORS POLICY

Minors are permitted on the premises only under the following conditions:

  • Must be accompanied by a parent or legal guardian at all times
  • Must not consume alcohol under any circumstances
  • Must leave the venue by 9:30pm (or as directed by management, depending on the event and trading conditions)

Management reserves the right to vary or refuse entry to minors depending on the nature of the event.

DRESS CODE

Cyan Bar & Lounge maintains a neat and presentable standard of dress.

  • Before 7:00pm: Neat casual
  • After 7:00pm: Smart casual / dressy

The following are not permitted after 7:00pm:

  • Workwear or tradie clothing
  • Dirty or soiled clothing
  • Work boots (especially dirty or steel-cap)

Management reserves the right to refuse entry based on presentation.

BEHAVIOUR

We are a welcoming, inclusive venue. However:

  • Aggressive, disrespectful, or inappropriate behaviour will not be tolerated
  • Harassment of staff or other patrons will result in immediate removal
  • Any damage to property may result in removal and liability for costs

INTOXICATION & SERVICE

We strictly follow RSA guidelines:

  • Intoxicated persons will not be served alcohol
  • Entry or continued service may be refused if a patron is deemed intoxicated

SECURITY

Security may be present at the venue at any time. All directions given by security staff must be followed.

FUNCTIONS & EVENTS

Specific conditions may apply to private functions and events, including:

  • Supervision requirements
  • Security requirements
  • Time restrictions

These will be outlined at the time of booking.

LIABILITY

Cyan Bar & Lounge is not responsible for lost, stolen, or damaged personal belongings. Patrons enter and remain on the premises at their own risk.

By entering the venue, you agree to comply with all venue policies and directions from staff.

Cyan Bar & Lounge
Mentone